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Effective Decision Making: A Critical Skill for Managers
Healthcare
Recorded Webinar
 60Minutes
All Days
Susan Strauss

Susan Strauss

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Description

Everyone makes decisions, but of course some decisions are more important and complex than others. Whether it is a decision about what to wear to work to deciding on a merger, the decision making process is generally the same. Most decision making by management is convoluted with much fuzziness and backtracking. Research suggests that managers put little thought into the decision making process such as—analysis of the risk, what values are poignant, the alternatives evaluated, quantitative and qualitative data, identifying the stakeholders, bias, and the impact of the decision on the system, to name a few. Decision making is the basic foundation of the process of management. Yet most management training and development tactics ignore this essential skill.

Learning Objectives

  • To examine the “act of choice”
  • To analyze roadblocks to effective decision making
  • To discuss 10 decision making/problem solving tools
  • To list the various models of decision making
  • Analyze how managers make decisions

Who should Attend?

  • HR
  • Management
  • Any Employee
Susan Strauss

Susan Strauss

Dr. Susan Strauss is a national and international speaker, trainer, consultant, and recognized expert on workplace and school harassment and bullying. She conducts harassment and bullying investigations and functions as an expert witness in harassment and bullying lawsuits. Her clients are from business, education, healthcare, law, and government organizations from both the public and private sectors.Dr. Strauss has conducted research, written over 30 books, book chapters, and journal articles on harassment, bullying, and related topics. She has been featured on television...